Help & Questions

Frequently Asked Questions

Find answers to common questions about ordering, shipping, and our products.

Q: What payment methods do you accept?
A: We accept payments through Razorpay, including credit cards, debit cards, UPI, and net banking.

Q: Is my payment information secure?
A: Yes, all transactions are processed securely through Razorpay with industry-standard encryption.

Q: How long does shipping take?
A: Delivery typically takes 5-7 business days within India, depending on your location.

Q: Do you ship internationally?
A: Currently, we ship within India only. International shipping coming soon!

Q: How can I track my order?
A: You'll receive a tracking number via email once your order ships.

Q: Are your fabrics 100% cotton?
A: Yes, our bedsheets are made from premium pure cotton and natural fibers.

Q: Are your handicrafts handmade?
A: Yes, all our urli bowls, diyas, and decorative items are handcrafted by skilled artisans.

Q: Can I customize products?
A: Please contact us at yugvigyana@gmail.com for custom orders and bulk inquiries.

Q: What is your return policy?
A: We offer 7-day returns on unused items. See our Return Policy for details.

Can't find what you're looking for? Contact us and we'll be happy to help!

Email: yugvigyana@gmail.com
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST